Service Animals

Questions you can ask a Guest with a Service Animal  What Disability does the Service Animal support?  What is the Service Animal trained to do?  NOTE: Only dogs & miniature horses are considered “Service Animals”  SPECIAL NOTE: Emotional Support Animals are NOT considered Service Animals according to the Americans with Disabilities Act (ADA)  NOTICE: Attorney…

Continue reading…

PAGA Lawsuits in California

What PAGA is & Why it Matters  PAGA stands for Private Attorneys General Act and it “authorizes aggrieved employees to file lawsuits to recover civil penalties on behalf of themselves, other employees, & the State of CA for La- bor Code violations  Lawyers are using this power against Businesses by filing actions against Employers  If…

Continue reading…

Chargeback Collections

Lost Chargebacks: How to Recover  Chargebacks have riddled the hospitality industry for decades.  Credit card companies more often than not, take the side of the card holder and charge the business owner a $35 processing fee.  I have negotiated a split fee with a Collection Company on funds they collect.  We no longer need to…

Continue reading…